We do genuinely like this system. We were using in and on for a year and a half and so many songs are missing. And search is ridiculous on that. But here, all the new songs, English and Chinese are all here. And archive is pretty solid. We haven’t missed anything so far. There were problems setting up the system and connecting. But their WhatsApp support was fantastic and very responsive during their business hours. So I’m very happy to have switched over. We discovered them because of a karaoke lounge we went to and really liked their song selection and their home system is just as good. We would still suggest the ability to search for songs within an artist page, or have some other ways to do an advance search function with criteria. But still great.

Impressive karaoke machine and customer service
Great product compared to other karaoke machines in the market by far, great customer service and would response to my inquiries right away, songs in the catalogue are so new and the sound / picture quality are far superior than others. Overall very impressed

Very Good Karaoke System and Great Customer Service!

This Karaoke System is very easy to use from your phone or smart devices! It has the feature to play the music video while singing so it’s not just boring words on the screen as the video is playing aswell. We had some issues connecting the app to the system but we contacted customer service and they very quickly responded and rectified the issue and now our karaoke system works perfectly! We will get a lot of use out of the system ☺️

better than expected

Loads of songs and wide range of up-to-date songs and albums. Using my phone and iPad to control it is smooth. I have seen this brand at karaoke bars before and compared to other karaoke machines I've used before, this one truly stands out. Setting up is also easy.

Works well

Initially had a bit of difficulty connecting to the server but after getting that going works really well.

Cool Music Videos

Setting up the unit requires your involvement with the seller sending you to the proper customer service reps that helps you through a APP called WhatsAPP. If you're not interested in downloading the app to communicate it may make things a little more difficult. They had to reset the back-end data. Microphones and most of the Kareoke songs has originaly Music videos which are cool

Fast streaming, great support

The streaming is fast, video is great, support is super responsive, good product and service, nice one!

Best K machine ever

Many new songs, 4K and streaming very fast..BTW, this is my 2nd time purchase.

good quality karaoke machine, high quality sounds. recommended.